Meet the Client Success Team

Built by people who have been in your seat.

CUE’s Client Success team knows live events because we have lived them.

Our team has worked in control rooms, built graphics for live events, managed event presentation, supported performers and production teams, and sold the technology organizations use every day. Some have also competed at the collegiate level, bringing firsthand experience of what it takes to perform when it matters most.

That experience matters.

When doors are about to open, the show is live, or you are trying something for the first time, you are not working with someone reading from a script. You have a team that understands the environment, the pressure, and what it takes to make an experience work.

One client. A whole team behind you.

Every CUE client is supported by our Client Success team. We work collaboratively, bringing in the right expertise when you need it.

Our Client Success team brings together expertise across creative, integrations, event operations, technical setup, and every CUE product. When you need help, we connect you with the right knowledge and the right people. And when you prefer to move at your own pace, CUEbert, our AI assistant, paired with our Knowledge Base gives you immediate guidance so you can find answers and manage more on your own.

These are the people behind your CUE experience.

‍Jensen Blassage

Director of Client Success | Florida

Her experience: College athlete · Sports marketing · Program operations · Client experience

What she brings to the team: Jensen understands sports from both sides of the experience, as an athlete and as someone responsible for growing and operating sports programs.

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‍Val Arias

Client Success Coordinator | Ohio

Her experience: College athletics · Game presentation · Product Training · Account Management

What she brings to the team: Val has run the show and taught teams how to integrate the technology behind it, so she comes to clients already knowing what they need.

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Billie McFadyen

Client Success Coordinator | New Hampshire

Her experience: College athlete · Athletic marketing · Community engagement · Former CUE client

What she brings to the team: Billie ran CUE products at Dartmouth before joining our team, so she comes to every conversation knowing the client's side of the platform.

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Jade Roeder

Interactive Designer | Arizona

Her experience: Videoboard design · Ross Expression · Data integration · Control room operations

What she brings to the team: Jade has built the graphics and run the systems your control room depends on, which makes her the person who connects CUE to what you already use.

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Mia Morrissey

International Client Success Manager | Ireland

Her experience: Match day operations· Sports marketing · Fan experience · Former CUE client

What she brings to the team: Mia spent her career building match day from the inside, and she brought CUE into her own club before she ever joined our team.

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